Modernised learning: Customs & Tax EU Learning Portal

Welcome to the European Commission’s new Learning Portal for tax and customs professionals across the EU (Customs & Tax EU Learning Portal). Based on sharing of best practices and tailored learning, this interactive training opportunity will support continuous knowledge-building in customs and taxation in Member States.

Tax and customs play a vital role in our societies and in the functioning of the EU’s single market by ensuring efficient revenue collection, prosperity of businesses, safety and security of the EU internal market and by facilitating trade relations. Customs and tax professionals and their administrations and enterprises must all respond to and anticipate change to remain effective in a constantly evolving social, political and economic global context. Only through continuous development and strategic investment in skills and competencies of professionals and organisational innovation can we build relevant and sustainable customs and tax practices.

For years already, the European Commission supports national tax and customs administrations and their staff with competency-based development and training. Where possible, this support includes private sector professionals and citizens as well. Learning and development solutions are tailored to meet the specific requirements of professionals who are required to adapt to changing circumstances rapidly. This way, over the past 5 years, more than 2 million customs and tax professionals have participated in such EU trainings.

Training for future-fit customs and tax performance

Today, the Customs & Tax EU Learning Portal represents a significant addition to the range of training and education materials about customs and tax topics offered by the European Commission. It offers opportunities for customs and tax professionals to build, upscale or share profession-relevant knowledge and expertise through initiatives ranging from educational online learning to the organisation and hosting of multiple learning events in online and presence formats. Capitalising on the opportunities inherent in online learning, it aims to build common expertise and improve professional skills among tax and customs professionals across the EU.

A key advantage of online learning is the opportunities it offers to collaborate and establish connections with experts and colleagues across borders, laying the foundation for a more connected and engaging learning experience that fosters transfer of knowledge and skills beyond the boundaries of individual national administrations and enterprises. Whilst facing customs and tax from different stakeholder perspectives, all face common challenges: fraud and tax avoidance, compliance shortcomings, complexity of legislation and control processes as well as modernisation requirements in the field are key issues to address, made more complex by ongoing technological and environmental developments and the fact that our economy is becoming more global, digital and mobile, all at the same time. In light of these shared challenges, the Customs & Tax EU Learning Portal will promote collaboration and information and skills-sharing between customs and tax professionals, national administrations, trade and academia, to create a competitive advantage throughout Europe and optimise training experiences.

Multiple training formats – same goals

The overall aim of the customs and tax-specific training events available on the Portal is to help build individual, national and cross-country knowledge, skills and expertise. Relying on a combination of different learning formats – from self-paced learning and development to interactive exchanges of best practices – they modernise customs and tax competencies by providing a new way of experience sharing and knowledge development.

Find out more. Browse the learning and training offers available on the Customs & Tax EU Learning Portal and join a growing community of EU customs and tax professionals training for excellence.