Indicator

Risk description

Possible solutions

References

Routines for checking outgoing transport

Lack of control of delivery of goods which might pose a security or safety risk.

control the goods loaded (consistency checking / counting / weighing / load order of sales against the information from logistics departments). Check with the logistical system

procedures on reception of means of transport are in place;

strict access control to the loading area.

SAQ – 6.9.1

ISO 28001:2007, section A.3

Routines for verifying security measures imposed by others

Breach of agreed security arrangements with the risk of delivery of unsafe or insecure goods; delivery of goods which is not registered in a logistical system and of which you don’t have any control.

procedures for ensuring staff are aware of customer’s security requirements;

management/supervision checks to ensure the security requirements are complied with.

SAQ - 6.9.3

ISO 28001:2007, section A.3

Supervision over loading of goods

Lack of supervision of loading of goods which might pose a security or safety risk.

checks on completeness by weighing, counting, tallying and uniform marking of goods;

procedures for announcing drivers before arrival;

personnel assigned to receive the driver and supervise the loading of goods;

drivers have no unsupervised access to the loading area;

procedures to ensure assigned staff are present at all times and goods are not left unsupervised;

appointment of responsible person(s) to carry out checks on routines.

SAQ - 6.9.4

ISO 28001:2007, section A.3

Sealing of outgoing goods

Sending out goods that are not sealed can lead to introduction, exchange or loss of goods which cannot easily be discovered.

procedures for controlling, applying, checking and recording seals;

appointment of designated authorised person;

- use of container seals that are compliant with ISO/PAS 17712.

SAQ - 6.9.2

ISO 28001:2007, section A.3

ISO/PAS 11712:116

ISO PAS 17712

Administrative processes of the loading of goods

Delivery of goods which is not registered in a logistical system and of which you don’t have any control and thus posing a security or safety risk.

checks to compare the goods with the accompanying transport and customs documents, loading/packing lists and sales orders;

updating stock records as soon as possible after departure.

SAQ - 6.9.5 and 6.9.6

Internal control procedures

No proper action if discrepancies and/or irregularities are discovered.

procedures to record and investigate irregularities e.g. short shipments, broken ant-tampering devices, customer returns, review procedures and take remedial action.

SAQ - 6.9.7

ISO 28001:2007, section A.3